Page 34 - TrafficInfraTech Dec-Jan 2019

TOLLING

Emerging Tolling Technology

and implementation Challenges

A discussion on FASTag and the Tolling Technologies at the TrafficInfraTech

Expo had the delegates from infrastructure companies, consultants and
system integrators actively participating. The panellists were Neeraj Sanghi,
CEO, Highway Concessions One Private Limited (who also moderated the
session); Muraleemohan M, Head Operations – Roads, L&T IDPL; Sandeep

Pawar, MD & CEO, Kent Intelligent Transportation Systems (I) Pvt Ltd; A R
Vishwanathan, Director, Infrovate Consulting and Solutions Private Limited
and Denny Thomas, Product Lead- National Electronic Toll Collection (NETC),
National Payments Corporation of India

Neeraj Sanghi: Highway closed loop implementation. Due to the blacklist is not updated every 10 minutes
Concessions One is operating seven limitations of the closed loop program, due to problems of connectivity.
projects, of which five are tolling projects NHAI roped in NPCI to create an open While concessionaires welcome
and rest are annuities. In the last two loop system with multiple FASTag Issuer the initiative of NHAI to convert all
years, share of ETC on our roads as a part Banks, which went live in December lanes into hybrid ETC lane, they do
of our revenue has increased significantly. 2016. Today FASTag is implemented identify several risk factors arising
The benefits of ETC are multi-fold as over 430+ toll plazas across the out of supplementary agreement.
it reduces waiting time, improves the country. There were initial challenges The cost reimbursed under change
operational efficiency and saves fuel. in implementation of FASTag such as of scope will be insufficient to allow
FASTag, a scheme for nationwide multiple tags in same vehicle, faulty/ installation of a good quality system.
non-cash mobility was started in April poor quality tags, connectivity issues SLAs force the concessionaire to take
2013, when the first ETC system between plaza and acquirer bank and risk of other parties such as Internet
was put up on Mumbai-Ahmedabad of course, problems of reconciliation provider, tag supplier etc. Also
Highway with the help of ICICI bank as a with Banks. These issues arise because preventive maintenance may not be

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