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                                                                                  thinking of identifying the vehicles properly. We
                                                                                  are doing it with the RFID a passive technology.
                                                                                  The technology must be coupled with some
                                                                                  purse-based device  where  the transaction
                                                                                  can be maintained. The exact RFID account
                                                                                  or the FASTag account can be linked with the
                                                                                  smartcard wherein we can maintain the purse
                                                                                  and we can have the current transactions
                                                                                  done. So, the technology, yes, I mean now
                                                                                  after the SLA guidelines have come, NHAI is
                                                                                  also  demanding  for  uptimes  because  that
                                                                                  is also necessary. We have converted all the
                                                                                  lanes to hybrid but then they have to be on
                                                                                  also all the times to increase the ETC. So, this is
                                                                                  a good initiative by the government and NHAI.
                                                                                      As from system integrator point of view,
                                                                                  we  are trying to keep  the infrastructure
                                            under-deliveries, charge-back issues but   available to accept the payments but again
                                            the positive side is that things are settling   the limitation is the technology that we are
                                            down. When we started the program and   using, it is not allowing us to remove the
                                            it kicked up steam in December 2016,   blacklist concept, somehow that needs to be
                                            we had a situation where under 34 to 40   addressed, and this is the concern.
                                            heads, we were getting rejections on a    The same can be done with the high
                                            daily basis. But in the last six months, it has   security number plate because that is also
                                            been largely restricted to some blacklist   an RFID device that will give you a unique
                                            rejections or some charge back once in   identification  of that vehicle  all over the
                                            a while. So, I believe that the system has   country. So, I think some combination of
                                            been stabilised; there are some bottlenecks   technology with RFID, existing infrastructure
                                            that we need to overcome with respect to   or the backend, needs to be integrated to
                    We have a lot of        blacklist and other kind of issues like class   overcome this problem. Otherwise, we are
                                            discrepancy.  We  are  in  an improvement
                                                                                  going to fight with the identification because
                   queuing up before        mode and the scenario looks positive.  the technology itself says 99.4 percent.
                  the pay access and           All of us aspire for the gantry-based tolling   The second thing which is being
                   pre-classification       without boom barriers. We have adopted   discussed is that very few cars go out of the
                 becomess a challenge       passive RFID technology where irrespective   city limits. When the new cars come to the
                 as far as the accuracy     of the improvements that the concessionaire   toll, they are unaware that they are having
                                            makes on the reading and other capabilities,
                      is concerned.         we still have to check every FASTag against   a tag. They have done their KYC and they
                                                                                  have balance in the RFID account, they pay
                   That is why in the       the blacklist register. As long as we need to   also and the tag is also deducted. The dealer
                  Indian scenario, we       do that I am not very sure how we are able   while selling the car is doing the KYC but he
                   have adopted post        to get to that level of speed.        is not educating the client why he is doing it.
                   classification. Not      Technology                            So, I think that also needs to be addressed.
                that pre-classification        Sandeep Pawar: Talking about       Now the question is, is FASTag easily
                                                                                  available?
                   has not happened,        technology, five years back we were only   As per current situation, banks are
                                            concentrating on the cash receipts. Way
                  it has happened, but      back in 1998, we were only talking about   issuing the tags to the user but many cases
                   people face many         the receipts; there was no automation also.   have been observed in few cases that the
                   challenges in the        So till 2015, before the pilots were going on   class is not followed or the class that the tag
                        accuracy.           in ETC, everybody was concentrating on the   has is different than the type of the vehicle.
                                                                                  It is not creating any problem as far as the
                                            cash receipts and the AVC part. After the ETC
                             Sandeep Pawar   concept has been implemented, we are now   revenue is concerned to the concessionaire



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