Page 38 - TrafficInfraTech Dec-Jan 2019
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TOLLING






                    We started issuing more number   plazas are doing in excess of 30% of
                 of FASTags post December 2017. But   revenues in FASTag, and on an average,
                 if you look at the transactions, it has   we are doing about 25%.
                 not grown that much, purely because   There are multiple challenges as far as
                 bulk of the vehicles sold are cars, and   the technology adoption is concerned. We
                 they will only get activated once we   are seeing the adoption more in the case
                 have city and at state toll plazas under   of commercial vehicles and less on cars and
                 FASTag. In a city like Mumbai, we have   that is one of the concerns. We tried to do
                 five Mumbai entry points and Worli-  some work with the 188 toll lanes that we
                 Sealink and FASTag is not accepted   have enabled FASTag as to why this has
                 there. So, unless and until we have   been happening. One key learning is that
                 an integration of all these players   we don’t have regular long-distance car   Now we are trying to do
                 in the ecosystem, the transaction   drivers in this country who pass multiple   away with boom barriers
                 graph can grow only organically.  toll plazas where they see a benefit in   and let vehicles run free.
                    We envision that FASTag would be   FASTag. The FASTag numbers have not
                 used for multiple things in future, not only   picked up even though the RTO has made   But this will work only
                 for toll payments but also for everything   it compulsory. Most Car registrations   on the back of good law
                 else which can be linked to a vehicle;   happen in cities and many do not pass   enforcement.
                 it FASTag would be used for multiple   through a single toll plaza because the
                 things in future, for parking payments or   daily work does not require them to go   Muraleemohan M
                 enforcement payments. If you must really   beyond the city and pass a toll plaza.
                 issue a challan to a vehicle rather than   So, there is a need to try and   basis because the technology does not
                 asking for a debit card or a credit card,   convert these local cars to FASTag. Every
                 FASTag can make the payment. Even fuel   concessionaire has got a requirement   allow interoperability. This is one reason
                 payments are something which can be   to take care of the local cars through   why most trucks owners are not willing
                 looked into the future.           some  sort  of  electronic  medium.   to paste the tag on the windscreen. We
                    The focus for the future is to activate   Different concessionaires are doing it   are still seeing many trucks having tags
                                                                                      coming out from their pocket at the
                 the state and city toll plazas. We want   differently using their smart cards and   plaza which is against the principles of
                 to go live with Mumbai and Hyderabad   some other techniques. We have tried   the programme. But this is one challenge
                 cities; we will also be exploring options   to take it to the FASTag platform after   they face. Some issuer banks have
                 like Bangalore because there, once the   discussing with the banks and NPCI and   of-late started giving group accounts,
                 customer starts using it, we will get into   that has started showing some results.   which is a welcome improvement.
                 the second phase. As part of the plan for   NHAI also has recently issued a circular
                 integration, we are already co-ordinating   making it mandatory that all local and   State  Transport  buses  pose the
                 with GSTN, with Border security posts   monthly passes be issued only through   next  major challenge.  At  least,  in
                 and with VAHAN database to integrate   FASTag.                       six of our toll plazas, the state-run
                 all of it with our server. So, the whole   One datapoint is a project near   transport companies have come back
                 concept  is  that  as  a  programme, this   Panipat where, in September 2017, we   and surrendered the FASTag. None of
                 will be open to the future alternative   had 3% FASTag volumes which moved   the state transport departments have
                 technology as and when it comes.  up to 17% by September 2018. This   got the bandwidth to manage 5000 to
                    Muraleemohan M: Electronic Toll   jump over a one-year period was mostly   6000 bank accounts on a monthly basis
                 Collection  has  been  the  single  largest   due to the local cars getting converted   and keep recharging it. They are saying
                 digital intervention from the government   from Smart Cards to FASTags. But in   if the concessionaire were to control it
                 side which has helped us avoid a lot of   trunk routes and long highways, we   we only need to generate one demand
                 headache at many of the toll plazas. This   don’t see much of car adoption.  draft and you handle the remaining. So,
                 was piloted first in one of our toll plazas   The current system of FASTag   these are some of the things we have
                 way back in 2013, in Vadodara to Baruch.   requires every truck to have  a unique   been discussing with NPCI and NHAI. If
                 From 2013 to the December of 2016, we   bank account and unique FASTag. A lot of   some structural changes are made, the
                 did two percent of our revenues through   transporters in the country having 1000   adoption will be much higher.
                 FASTag and from December 2016, mainly   -2000 trucks, don’t have the bandwidth   When it comes to settlement
                 because of demonetisation, it has been   or the clerical setup to manage 2000   from the concessionaire side, there
                 going up every month. Most of our toll   accounts on a monthly basis or on a trip   are problems. There are many




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