Automated Fare Collection System for Public Transport

Operational data

All operational data about transported passengers is automatically transferred to a data centre, where it is processed. Clearing is done and reports are created, as are statistics and output for linked systems.

The operating data obtained from AFC and other systems provides valuable information for the creation or optimisation of timetables and transport services. Two fundamental objectives must be taken into consideration when planning: to adapt the transport system to the needs of passengers and to reduce running costs, with consideration for technical limits and employee possibilities. These objectives are often contrary to each other and looking for the ideal solution is not an easy task. That is why it is good to have suitable tools available that will take care of optimisation for you and that are at the same time sufficiently flexible to allow the process to be adjusted by hand and specific requirements to be taken into consideration. The opportunity to connect to your existing devices or to import data also increases flexibility.

Because of its ability to adapt and optimise, such systems are sometimes called Intelligent Transport Systems,. mainly in connection with other elements such as information systems for passengers, automated passenger counting, dispatching and monitoring.

Information systems PIS

Information systems for passengers include visual and acoustic information systems in vehicles, at stations, on the Internet, on mobile applications and information systems for the blind and the handicapped.

Information systems are not only used to inform passengers of departures and arrivals: they are complex tools that increase passenger comfort, allow them to better use the transport system, deal with extraordinary situations and avoid possible transport problems. This contributes toward a greater level of satisfaction with the carrier’s services in general.

Vehicle information systems

Vehicle information systems consist of external information panels that mainly provide information on the type of service, the route and the final destination. Using boards, panels, displays and loudspeakers, internal information systems inform passengers about the details of services, the current and next stop, transfers, transport restrictions, changes and extraordinary situations. Information can be shown automatically, with the assistance of the driver or remotely from dispatching centre. With advanced systems, interactive solutions can also be designed in which passengers can actively look for transport information. The option of using vehicle information devices to display paid advertisements is also useful.

Station information systems

The variability of information systems at stations and stops is almost unlimited: from simple DOT-LED boards and LCD displays and loudspeakers to interactive information kiosks or multi-purpose terminals. In addition to information, these also allow passengers to plan connections, make bookings or buy tickets.

Information systems for the blind

The systems consist of a set of portable, mobile and stationary devices that are used to provide acoustic and voice information and easier orientation for the blind and visually-impaired. I addition, these devices inform drivers that they are carrying blind or handicapped passengers. The blind can use a pocket transmitter or their stick to request an acoustic announcement of a vehicle, the destination etc. If they decide to get on to the vehicle, they send a notice to the driver, who can make it easier for passengers to get on and keep an eye on their safety. Getting off the vehicle is handled in much the same way.