United Telecom Driving safety through technology

United Telecom, a trusted and established player in the Extra Low Voltage (ELV) solutions domain with a strong 29-year legacy, specializes in ATMS and road safety infrastructure with a mission focused on human safety, smart surveillance, centralized monitoring and efficient communication systems. Chaitanya S. Tamhankar, Business Manager – United Telecom Ventures Private Limited, shares his vision for expanding the business, strengthening operational frameworks, driving technology adoption and bridging traditional engineering expertise with modern management practices.

My goal is to foster a culture of accountability, growth and shared success. Ultimately, I hope to contribute not just to operational excellence, but to a stronger, more resilient and future-ready organization.”

— Chaitanya S. Tamhankar

What are the new technologies or solutions the company has incorporated?

Our company is committed to staying ahead of the curve by actively integrating emerging technologies and innovative solutions into our operations. Recently, we have adopted several key advancements that are helping us drive efficiency, scalability and better customer experiences. One major area of focus has been digital transformation—we have implemented advanced data analytics, AI-driven tools and automation across various departments to streamline processes and enhance decision-making.

Additionally, we have embraced cloud-based platforms to improve flexibility, collaboration and data security. In product development, we are leveraging machine learning and AI algorithms to deliver more personalized solutions and in our backend systems, we have integrated blockchain technology where transparency and traceability are essential. Sustainability is also a big part of our innovation strategy. We’re exploring green tech solutions and energy-efficient infrastructures to reduce our environmental footprint. By continuously evolving with technology, we’re not just keeping up — we’re setting new benchmarks in our industry.

How do you envisage making a difference in the company and its operations?

I see my role as an opportunity to bring fresh perspective while building on the company’s existing strengths. My approach will be rooted in three key areas: strategic thinking, innovation and team empowerment. First, I aim to align operations more closely with long-term strategic goals — this includes identifying inefficiencies, optimizing workflows and ensuring that every process contributes meaningfully to our larger vision. I’m particularly focused on data-driven decision-making, which can uncover hidden opportunities and help us move faster and smarter.

Second, I believe innovation isn’t just about adopting new technologies — it’s also about rethinking how we work. Whether it’s through digital tools, cross-functional collaboration or agile practices, I want to create an environment where creativity and problem-solving thrive. Finally, I want to make a difference by empowering people. A motivated, informed and supported team can achieve exceptional results.

What are some of the major projects undertaken by the company?

Our company has been actively engaged in several high-impact projects across diverse sectors, including pharmaceuticals, chemicals, paints and IT infrastructure. Each project reflects our commitment to innovation, quality, and long-term value creation. In the pharmaceutical space, we have undertaken the development and scale-up of advanced formulation plants, with a focus on compliance with international regulatory standards like USFDA and WHO-GMP. We have also supported tech transfer projects and the integration of automation systems to enhance production efficiency and data integrity.

In the chemical sector, major projects have included the design and execution of specialty chemical plants with complex process requirements. We have implemented sustainable technologies, such as zero liquid discharge systems and advanced emission control solutions, to meet both performance and environmental goals. For the paint industry, we have delivered end-to-end solutions for large-scale manufacturing units, including process design, raw material handling systems and energy-efficient utilities. Our focus has been on minimizing downtime, optimizing batch consistency and ensuring safety at every stage.

On the IT infrastructure front, we have led digital transformation initiatives—ranging from setting up secure, scalable data centers to deploying enterprise-level automation, cloud computing solutions, and cybersecurity frameworks. These have helped our clients streamline operations, improve resilience and prepare for future scalability. Each of these projects reflects our multidisciplinary expertise and our ability to deliver customized solutions that align with client goals and industry standards.

What are the new technologies the company has incorporated?

As a company deeply committed to human life and safety, our adoption of new technologies is always guided by one core principle: to enhance the safety, quality, and reliability of our products, processes, and solutions across all sectors we serve —pharmaceuticals, chemicals, paints and IT infrastructure. In the pharma and chemical sectors, we have integrated advanced process automation and real-time monitoring systems that significantly reduce human error and ensure compliance with stringent safety and regulatory standards. We have also adopted PAT (Process Analytical Technology) and QbD (Quality by Design) frameworks to improve consistency and product safety from development to production.

To ensure occupational and environmental safety, we have implemented state-of-the-art containment systems, toxic gas detectors, explosion-proof equipment and real-time environmental monitoring. These technologies not only protect workers but also minimize ecological impact. In the paint industry, we’re using low-VOC (Volatile Organic Compounds) formulations and eco-friendly raw material sourcing, supported by automated batching and mixing systems that enhance both safety and product uniformity.

On the IT infrastructure side, we have adopted cybersecurity solutions, cloud-based disaster recovery, and AI-driven monitoring tools to protect critical operations, ensuring business continuity and data protection—especially vital for sectors like pharma where data integrity is paramount. Overall, our technological roadmap is designed not just for performance, but for proactive risk mitigation, compliance and ultimately, the preservation of human life and well-being through safe, smart and responsible innovation.