Page 54 - TrafficInfratech Magazine Feb - Mar 2020
P. 54

TICKETING








            Simplifying Stockholm’s



            transport ticketing








                                       As ticketing becomes ever more complex,
                                       offering an ever-greater range of products and

                                       services, many would argue that this complexity
                                       has filtered through to the simple act of choosing
                                       and paying for their travel. Krister Dackland
                                       from Storstockholms Lokaltrafik (SL) tells us

                                       about the creation of SL’s new ticketing system,
                                       one that aims to put ease of use at its core.



                           hen it comes to    aim is to build a system that is easy   our customers can buy using their
                           digitalisation, we   to understand, easy to use and   wallets, or their watch, and so on. There
                           have three key     which provides the customers with   will be different ways to carry tickets
                           focus areas: traffic   multiple ways to buy tickets. There   as well as different ways to buy tickets.
            Winformation, data                will be a contactless and close loop   We are striving to make it as easy
            analysis and ticketing. Naturally, these   Storstockholms Lokaltrafik card based   as possible to buy tickets and equally
            three are all linked. You need to have   on the same standards as the Aston   easy to validate that ticket. In our new
            all of them to develop the features that   Norma, the bank cards. Then, of course,   system, we have only one validator –
            your customers require.           there will be optical tickets such as QR   one single reader.
             When  it  comes to ticketing, our   codes, and since we are EMV standard,   Using EMV standard will bring the
                                                                                advantage  of  lower  implementation
                                                                                costs. Equally, we will only need to buy
                                                                                one validator, not two or three. And
                                                                                naturally, maintenance costs will also
                                                                                be lower. Most important, however,
                                                                                is ease of use, and creating a system
                                                                                that is very much user friendly for the
                                                                                passengers.
                                                                                  The implementation of the new
                                                                                systems is being done in an incremental
                                                                                way. Naturally, the system will evolve
                                                                                over the next two years, gaining
                                                                                features over time. Built on the latest
                                                                                technology,  cloud technologies will
                                                                                allow us to adapt it according to the
                                                                                needs of the customers. It’s about





      54  February-March 2020 / TrafficInfraTech                                                  www.trafficinfratech-com-500653.hostingersite.com
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