Page 18 - TT July Issue for Digital Edition

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Fast-tracking earlier in my career which gave
I have been a highway man

me the edge to understand the
Fast Mobility problems with dual perspectives -
as a highway professional and as
an ITS professional. I aim to solve
problems in a better and efficient,
Putting IHMCL on a growth path creating a win-win situation. I
communicate frequently with all
the stakeholders through special
WhatsApp groups so that there
The IHMCL we know today has come a long is hardly any communication gap.
way: From 2012 to 2024, from simple road toll This also helps to understand and
transactions and road safety infrastructure solve problems.
I like to be a team player- I
measures to GNSS based tolling. The organisation believe a motivated team can
is transforming itself as a change agent, facilitating meet any challenges and I try to

highway traffic management and seamless keep motivating my team always.
mobility. Amit Ranjan Chitranshi, who took over Very often, even by doing their
jobs. And this helps achieve tough
as the COO of IHMCL early last year, is in a hurry to targets on time.
bring about rapid progress across all the verticals. FASTag is a success

story. Can you give the
highlights?
Taking over as COO from just last year, The success of Electronic Toll
what have been your priorities? You Collection (FASTag) has been
have come with quality experience in evident from its wide adoption
Infrastructure sector and highway projects and efficient revenue collection
system. Put in action in 2014
My prime priority is to build better customer on the Mumbai-Delhi stretch of
satisfaction by improving ETC infra at toll plazas and the Golden Quadrilateral, the
making the system integrators more accountable in FASTag issuance reached 183
toll plaza operations as they are the ones running lakhs in 2022-23. ETC collection
the whole NETC show. Equally important is making in 2022-23 was Rs, 54000 Cr,
the ETC banking ecosystem simpler as well as more the highest ever. IHMCL has
compliant to guidelines and regulations. facilitated creation of 1400+ live

My focus is also on to expansion and restructuring toll plazas across the country with
of IHMCL to post officers at field level. In short, we an average daily collection of Rs.
want to make IHMCL a world class tech organization 195Cr. Mandatory FASTag has
which rapidly adopts change management. helped reduction of fuel costs
by Rs. 2800Cr/year approx. and
You are cited as the youngest COO (41 has improved the efficiency of
years old) of IHMCL who managed to bring highway mobility.
in a lot of vibrancy to the organisation. IHMCL has also undertaken the
Your strategies and approach…
task of setting up Toll Monitoring
I am thankful to the Chairman NHAI and IHMCL and Control Centre for real-time
Board especially my CMD for giving me this important health monitoring of critical ETC
assignment at a time when India is undergoing equipment installed at toll plazas
digital transformation in every field. and consolidation of data.

18 TRAFFICINFRATECH / July 2024 / www.trafficinfratech.com