Page 12 - TT mag April 2024 Digital Edition
P. 12

UPDATE PLUS







          Advancement in

          Transport Sector of Bihar

          Adoption of IT automation,

          Green Mobility strategy and more




          Sanjay Kumar Agarwal, IAS, Secretary, Transport
          Department, Government of Bihar gives an overview
          of the ecofriendly initiatives put in place by the
          Department over the years to provide safe, efficient
          and cost-effective transport facility across the State.



          Digital Governance &             A. Process Time Improvement for Citizen Centric Service Delivery System
          Eco-Friendly Transport            #   Key Services     Process Time       Process Time
                                                                 Pre-Implementation Post-Implementation
          System                            i.  Issuance of      30-60 Days         5-10 Days

           The Department has undertaken        Driving License
          several digital initiatives over the   i.  Registration of   30-90 Days   1-3 Days
          last couple of years to provide       vehicles
          an  integrated  approach  to  the   ii.  Issue of permits  1 month-1 year  1-30 Days
          transport system and to improve its   iii.  Collection of tax  1-7 Days   Online, hassle free
          performance such as, registration   iv.  Challan for Traffic  7-30 Days   Online, hassle free
          of vehicles & issuing driving         Violations &
          licenses through online mode,         Deposits
          computer-based testing of learning   v.  Delivery of RC/  7 days-3 Month  At Home, Through Speed
          licenses, Permit Automation, 24/7     DL Card                             Post Delivery
          monitoring of vehicles through
          VLTD system, generation of       B. Revenue Augmentation
          e-Challan  via  handheld  devices,
          smart travelling application for
          city bus services through mobile
          application, Driving Testing Track
          Automation, LMV Simulator
          based training facilities in Motor
          Driving Training schools across
          the State, Online inter-state Check
          posts, setting up of Registered
          Vehicle Scrapping Facilities (RVSF),
          Automated Testing Station (ATS)
          for vehicle fitness and many more.
          The  impact  of  digitalization  on
          service delivery ecosystem as well
          as revenue augmentation for the
          Department in last 5 years can be
          envisaged as follows:            More than 168 % Revenue Augmentation during the period FY 2016-17 to FY 2023-24


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