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LOGISTICS









































           The last-mile syndrome







                The World Economic Forum last December published a white paper “Transforming
                Urban  Logistics:  Sustainable  and  Efficient  Last-Mile  Delivery  in  Cities”,  which
                addressed the challenges and opportunities of increased demand for urban deliveries
                by businesses and consumers. The study focused on the stakeholders involved in

                urban deliveries including local governments, retailers and delivery companies and
                called to adopt greater sustainable practices, increase infrastructure investment and
                pioneer innovative solutions.


                         nline shopping and       across cities are a common sight   can also have negative impacts on
                         e-commerce have          and with retail sales expected to   health, community and economy.
                         grown exponentially      grow 39% by 2027, reaching over   According to the report, speed
                         since 2020 where         $8 trillion annually according to   of delivery is a key differentiator
                         clothes, home supplies,   the paper, it becomes imperative   for e-commerce businesses.
                Ogroceries and takeaway           to manage the impact of delivery   Consumers use delivery speed
                food – virtually everything can be   traffic.                      as a factor in choosing where
                delivered to homes or businesses   However, there is a cost beyond   to shop, with delivery to the
                giving benefits of convenience    the monetary associated with this   home still widely preferred to the
                and choice. Delivery vehicles     convenience. Traditional delivery   alternative out-of-home options.
                with multiple operators visiting   fleets generate emissions and   Given the current status, there
                the same homes and businesses     contribute to congestion, which   is an expected 60% average


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