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NEWS FEATURE





                            Mohalla bus services:

                            What would a gendered

                            and user-centered

                            perspective entail?


                                he Transport Department   streets. Traffic calming will   Low-floor  buses   and
                                of the Government of the   be critical on collector and   reserved seats: Delhi  is the
                            TNational Capital Territory   local roads to ensure road   only city in India with its entire
                            of Delhi (GNCTD) is planning   safety, along with real-time   fleet having low-floor buses
                            to introduce a Mohalla  bus   monitoring of services and   (with access ramps). This is
                            scheme with 2180 small       a sustained campaign to       an opportunity to continue
                            and medium buses by 2025.    encourage users to report     it in  the Mohalla buses for
                            An  online  consultation  was   non-stoppage of buses and   continued ease of access.
                            conducted in mid-April with   rash driving. Rash driving has   Traveling in mini or small buses
                            experts who advised on       also been a persistent issue   can be tenuous for women.
                            colour coding the buses, short   with mini-buses on wet lease   The number of standees
                            routes with  high frequency,   in Mumbai.                  will need to be managed
                            connecting major transport                                 to prevent physical sexual
                            hubs such as metro stations.   This can also be addressed   harassment. Simultaneously, it
                            Simple fixed fares, low fares   with inducting trained,    is essential that a share of seats
                            and fare integration were    sensitized  women  drivers    is reserved and enforced for
                            inputs to ensure affordability.   from the neighbourhoods   women and senior residents,
                            Simultaneously, there is a   served by the Mohalla buses.   preferably close to the doors.
                            need to ensure safety – road   Women drivers in two shifts
                            safety and women’s safety to   could create around 5500     Participation: The Transport
                            benefit a wide range of users,   jobs as well as create a   Department must discuss the
                            especially women, girls and   safer environment for all    service plan with residents with
                            their dependents.            passengers. Research has      a focus on different groups of
                                                         indicated that women and      women and girls, in addition
                             Destinations: The buses                                   to  conducting  gender,  age
                            should serve destinations    girls feel safer with female   and income disaggregated
                            where different age and      drivers and conductors.       travel surveys. This is an
                            income groups of women         Neighbourhood streets in    opportunity to understand
                            (who are currently responsible   Delhi are often not well-lit.   and obtain feedback from
                            for household and care work),   Further, the existing design   residents, who will be the
                            and their dependents travel   of the bus stops will need   primary beneficiaries of the
                            to. These include markets,   to be modified. Simple, well-  Mohalla bus scheme.
                            primary, secondary schools,   lit, sheltered waiting areas
                            community centres, Mohalla   with scheduled services        Mohalla buses can connect
                            clinics, transport nodes     could be a starting point for   underserviced areas of Delhi.
                            with a consideration for     neighbourhood bus stops.      If these services are safe
                            weekly markets.              The One Delhi application     and secure for care givers,
                                                                                       different groups  of  women
                             Road  safety:  There are    needs to be functional,       and girls, they could attract a
                            numerous instances of buses   provide accurate and reliable   wide range of user groups.
                            not stopping at destinations   information on bus arrivals. A
                            and rash driving on roads. This   free SMS-based  information   Sonal Shah, Founder of the Urban
                            can pose a major road safety   on bus arrivals should           Catalysts and Executive Director
                                                                                              for the Centre for Sustainable
                            hazard on neighbourhood      be introduced.                             and Equitable Cities


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