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MASS TRANSPORT







                                                                                          other for traffic management to
                                                                                          ensure intersection priority.
                                                                                          •  Expansion through
                                                                                             integration a priority
                                                                                            The system’s initial priority is to
                                                                                          ensure route rationalisation. They
                                                                                          aim to achieve this by creating
                                                                                          a strong network of feeder and
                                                                                          trunk bus services. In fact, every
                                                                                          bus plying in tandem with the
                                                                                          system will be GPS-fitted, to
                                                                                          provide real-time information that
                                                                                          extends beyond the system and
                                                                                          eases integration.
                                                                                          •  Hit the ground running
                                                                                            Within  six months of the trial
                                                                                          run, HDBRTS is recording footfalls
                           The Guangzhou BRT, China, has real-time passenger information systems  of around 70,000 passengers
                           Source: ITDP Flickr                                            daily with 100 operational buses –
                                                                                          operating till midnight. This figure
                             doors and also being wide enough   transit means. BRT systems must   is only bound to increase as the full
                             to accommodate passengers. The   complement universal access with   strength of the system is reported
                             same goes for buses, with the   integration to pedestrian and cycle   to be 400 air-conditioned buses.
                             addition of providing more doors   infrastructure and other rapid   These factors along with the high-
                             to ease boarding and deboarding.   transit forms.            quality pedestrian infrastructure
                             •  Communication for a        •  Getting the basics right    and universal accessibility are
                                seamless experience                                       putting the HDBRTS on the world
                                                             The project includes segregated   map. It even makes sense for
                               Studies show that customer   bus  ways  with  stations in
                             satisfaction is linked to knowing   the  median;  accessible  and   other fast-growing Indian cities
                                                                                          to draw inspiration from and use
                             when the next bus will arrive.   comfortable bus stations with level   the BRT system to tackle their
                             Giving customers information,   boarding and external ticketing   transit demands. It makes the case
                             through passenger information   by way of automated fare gates,   that though the system hasn’t
                             systems (PIS), is critical to a high   smart card, and QR code; two   succeeded as expected in India,
                             quality of service and a positive   kinds of control centres, one which   there is enough cause and reason
                             overall experience. That along with   monitors the operations and the   to tweak it to the BRT Standard.
                             branding enables more footfall and
                             awareness of the facilities and the
                             system’s capabilities. A BRT system
                             which has its communication
                             game on board would have more
                             passengers aboard.
                              •  Complete BRT’s offer
                                universal access, transit
                                integration
                               The most important factor of a
                             public transit system is universal
                             accessibility. And then how it
                             furthers that experience by way of   Kashmira Dubash, Manager:   Rohith James, Research Associate -
                             integration with other sustainable   Communication & Development, ITDP  Strategic Communication, ITDP




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